General conditions of sale


• Identification

Identification Corporate name






Registered office


44 rue de Turenne

Postal code











01 48 87 71 17


Preamble :

The site is the property of the AlessAndro company in its totality, as well as the whole of the rights y related. Preamble the site is the property of the AlessAndro company in its totality, as well as the whole of the rights y related.

To indicate here information concerning the following fields:

- Satisfied or Refunded during 7 days

- Information on the delivery periods and availabilities of the products

- Information on the products and services offered

- Implementation of the guarantee and the service after sale.

1. Acceptance of the conditions :

The customer admits having taken knowledge, at the time of the placing of order, the particular conditions of sale stated on this screen and expressly states to accept them without reserve. The present general conditions of sale govern the contractual relations between the AlessAndro company and its customer, the two parts the acceptor without reserve.  These general conditions of sale will prevail on all other conditions appearing in any other document, except exemption preliminary, express and written.

2. Products :

The photographs illustrating the products, do not enter the contractual field. If errors were introduced there, to in no case, the responsibility for the AlessAndro company could not be committed. The majority of the products offered to its customers by the AlessAndro company are available in our entrepô AlessAndro company begins to deliver the orders recues via its Internet site only within the limit with stocks available. If however a product any more had not suddenly been available we let us engage to inform the customer of it as soon as possible.

3. Order :

The systems of automatic recording are regarded as being worth proof, of nature, the contents and the date of the order. The AlessAndro company confirms the acceptance of its order to the customer with the address mall that this one will have communicated. The sale will be concluded only as from the confirmation of order. The AlessAndro company reserves the right to cancel any order of a customer with whom would exist a litigation relating to the payment of a former order. The information stated by the purchaser, at the time of the order taking engages this one: in the event of error in the wording of the co-ordinates of the recipient, the salesman could not be held responsible for the impossibility in which it could be to deliver the product.

 4. Delivery :

In France:

By the Post office in colissimo followed given against signature, deadlines code 2-3 days, special contract rate of 7 euros per parcel. 
Delivery express by chronoposte 24h, tariff to be started from 12 euros, to consult us for this tariff express train.

DOM TOM and Europe:

By the Post office in colissimo followed, deadlines of 5-7 days, special contract rate of 12 euros.

Other zones:

By the international post office or conveyors for a special contract rate of 20 euros per parcel. The times are indicative, depend on the postal services and take effect starting from the integral payment of the order.

5. Retractation :

7 days with load of the customer in récommandé with invoice joint. You have 7 days (as from the reception of the articles) to make you an opinion. In the event of exchange or refunding, return the new articles in their packing of origin, intact, accompanied by all the possible accessories, notes of employment and documentations to the following address:


44 rue de Turenne


In the event of exercise of the right of retractation, AlessAndro is held with the refunding of the sums paid by the customer, without expenses, except for the expenses of return. Refunding is due within 15 maximum day.

6. Price :

The price is expressed in euros. The price indicated on the produced cards does not include/understand transport. The price indicated in the confirmation of order is the price final, expressed all inclusive of tax and including the VAT for France and the countries of the EEC. This price includes/understands the price of the products, packing and the conservation handling charges of the products, the transport charges and startup. 

7. Payment :

The price invoiced with the customer is the price indicated on the confirmation of order addressed by the AlessAndro company. The price of the products is payable the cash the day of the effective order.

The payment is carried out by bank card carrying initials CB. In Cyber line + allows you to regulate via a banking waiter of the Popular Bank in a protected environment.  Your N° of bank card is thus directed towards the waiters of the bank, your payment is carried out directly at a bank in an environment made safe without passing by the waiter of the shop, all the more important guarantee as your N° are known only of our banking partner the Popular Bank. The order validated by the customer will be considered effective only when the centers of banking payment concerned give their agreement. 
In the event of refusal of the known as centers, the order will be automatically cancelled and the customer warned by electronic mail. In addition, the AlessAndro company reserves the right to refuse any ordering of a customer with whom would exist a litigation.

8.Litigations :

This contract is subjected to the French right. the AlessAndro company cannot be held for person in charge for the damage of any nature, as well materials as immaterial or body, which could result from a faulty operation or misuse of the marketed products. It is the same for the possible modifications for the products resulting from the manufacturers. The responsibility for the AlessAndro company will be, in any event, limited to the amount of the order and could not be blamed for simple errors or omissions which could have remained despite everything the precautions taken in the presentation of the products. In the event of difficulties in the application of this contract, the purchaser has the possibility, before any action at law, to seek a friendly solution in particular with the assistance: of a trade association of the branch, an association of consumers or any other council of his choice. One is reminded that the search for the friendly solution does not stop the "short time" of the legal guarantee, nor contractual warranty period. One is reminded that in general and subject to the appreciation of the Courts, the respect of the provisions of this contract relating to the contractual guarantee supposes that the purchaser honours his financial commitments towards the salesman. 
The complaints or disputes will be always received with attentive benevolence, the good faith being always supposed at that which takes the trouble to make a statement on its situations. In the event of litigation, the customer will address himself by priority to the company to obtain a friendly solution.  With defect, the Commercial court of PARIS is only qualified, whatever the place of delivery and the mode of payment accepted.

9. Guarantee :

The AlessAndro company guarantees to you that all the selected products are produced or manufactured in France or the EEC. In all the cases the AlessAndro company could not be held for person in charge for nonrespect for the regulations and legislative into force in the country of reception, the responsibility for the AlessAndro company is systematically limited to the value for the product blamed, value on its date of sale and this without possibilities of recourse towards the mark or the producing company of the product. In any assumption, the customer profits from the legal guarantee of ousting and the hidden defects (Art.1625 and following of the Civil code). With the condition which the purchaser makes the proof of the hidden defect, the salesman must legally repair of them all the consequences (art.1641 and following of the civil code), if the purchaser addresses himself to the courts, it must do it within a "short time" as from the discovery of the hidden defect (art.1648 of the civil code). You can contact the Customer service of Tuesday to Saturday of 10h00 with 18h00 to the or by mall:, response in the 48h00). 

10. Legal information :

The information of the personal information collected for purposes of the remote sale is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and contracts of guarantee. The defect of information involves nonthe validation of the order. In accordance with Data-processing law the "and Freedoms", the personal data processing relating to the customers was the declaration object near the National Commission of Data processing and Freedoms (CNIL). The customer has (article 34 of the law of January 6, 1978) a right of access, of modification, correction and suppression of the data which relate to it, that it can exert near the AlessAndro company. Moreover, the AlessAndro company is committed not communicating, free or with counterpart, the co-ordinates of its customers to a third.